Your packaging, your unboxing
Branded boxes, inserts and tissue packed to your specification, so what lands on the doorstep looks like your brand and not like a warehouse.
Direct-to-Consumer
D2C Fulfilment in Dubai & the UAE
Your store sells it, we ship it. Stock held in Dubai, orders picked and packed in your own packaging, delivered across the UAE with cash on delivery collected and returns handled — all from one warehouse and one order management system.
Built for brands that own the customer
Selling direct means the unboxing, the delivery window and the return are all your brand's problem — and all visible to your customer. We run that layer for you out of Dubai: stock checked in and counted, orders out before the daily cut-off (14:00–16:00), your packaging and inserts used exactly as specified, and every order trackable in one place. You keep the customer relationship; we keep the shelves and the vans.
Same-day dispatch
Orders placed before the daily cut-off (14:00–16:00) are picked, packed and dispatched the same day, billed per order at AED 2–6 with no monthly minimum.
Cash on delivery, collected
COD is how a large share of UAE ecommerce still pays. We collect it on delivery and remit it back to you, reconciled per order.
Returns that keep stock accurate
Returned parcels are inspected, reported per unit and put back into sellable stock, so your inventory position stays true.
- Order placedStore or marketplace
- Into the OMSOne system, every channel
- Picked & packedBefore the daily cut-off
- DispatchedSame day
- DeliveredCOD collected
- ReturnsInspected, back to stock
Your unboxing, specified
The parcel is the first thing your customer touches. Write down how it should look — the box, the tissue, the card on top, the sticker that seals it — and we will pack it that way on every order.
Send us a photo of a perfectly packed order and it becomes the reference on our packing bench.
Categories we serve
- Beauty & personal care
- Apparel & accessories
- Home goods
- Sports, toys & games
- Perfumes
- Pet supplies
- Hardware & tools
These are the categories we handle most often — the list is not exhaustive. If your products need particular handling, tell us and we will tell you straight whether we are the right fit.
How it works
- 01
Send us your stock
Inventory arrives at our Dubai warehouse and is checked in unit by unit, with any shortage or damage reported the same day. Storage is billed per cubic metre, with no minimum.
- 02
Connect your store
Shopify and WooCommerce connect natively; custom storefronts connect through our REST API. Orders flow into one order management system as they are placed.
- 03
We pick, pack and ship
Each order is picked, packed in your packaging and dispatched — same day before the daily cut-off (14:00–16:00) — with last-mile delivery from AED 18 for parcels up to 5 kg.
- 04
Track, collect, reconcile
You and your customer track the parcel; we collect cash on delivery, handle returns, and report stock levels monthly.
D2C fulfilment pricing
Pick & packAED 2–6 / order
StorageAED 120 / CBM / month
Last-mile deliveryFrom AED 18, up to 5 KG
Storage is AED 120 per CBM per month with no minimum monthly charge. All prices exclude 5% VAT.
- Your packaging, your unboxing
- Same-day dispatch
- Cash on delivery, collected
- Returns that keep stock accurate
D2C fulfilment: common questions
What does D2C fulfilment cost in the UAE?
Pick and pack is AED 2 to 6 per order, with additional items at AED 0.5 each. Storage is AED 120 per cubic metre per month with no minimum monthly charge, and last-mile delivery starts at AED 18 for parcels up to 5 kg with tracking included. Cash-on-delivery collection is charged at 2.5% of the cash collected. All prices exclude 5% VAT, and packaging materials are charged at actuals.
Which product categories do you handle?
We most often handle beauty and personal care, apparel and accessories, home goods, sports, toys and games, perfumes, pet supplies, and hardware and tools. The list is not exhaustive. Tell us what you sell and how it needs to be handled, and we will confirm whether we can do it properly rather than promise first and work it out later.
Can you use our own branded packaging?
Yes. We pack to your specification using your boxes, inserts and tissue, so the unboxing stays yours. Packaging materials are billed at actual cost, and we hold your packaging stock alongside your inventory in the same Dubai warehouse.
Which stores can you connect to?
Shopify and WooCommerce connect natively and custom storefronts connect through our REST API. Orders from Instagram, WhatsApp or TikTok can also be sent to us for fulfilment.
Do you have a minimum order volume?
There is no minimum monthly charge. You pay for the space your stock occupies and the orders you ship, so a brand shipping a few orders a day pays for a few orders a day.
Ready to hand over the shipping?
Tell us what you sell, roughly how many orders a month you ship, and where your stock is today. We will come back with a per-order and per-cubic-metre quote.