Guides
Plain answers to the questions brands ask before they hand over their logistics. No fluff, and real numbers wherever we have them.
Most of the cost is the delivery, not the warehouse. On our published rates a typical order under 5 kg costs roughly AED 23–27 all in — storage, pick and pack and delivery — of which AED 18 is the delivery itself.
Read the guideChoose the provider whose total cost per order, cut-off time, COD terms and integration fit how you actually sell — and who answers these twenty questions in writing. Headline rates matter less than the answers.
Read the guideA 3PL (third-party logistics provider) is a company that stores your stock and ships your orders for you: holding inventory, picking and packing each order, delivering it, collecting cash on delivery and handling returns.
Read the guideCash on delivery lets a customer pay when the parcel arrives. It lowers the trust barrier for new brands, but adds three costs: cash handling, slower access to your money, and refused parcels. The goal is not to drop COD, but to run it well.
Read the guideBook warehouse capacity and get stock in at least two to three weeks before a peak, freeze your packing instructions, stock up on packaging, and plan around your 3PL's cut-off. Most peak-season problems are simply stock that arrived late.
Read the guideA move goes smoothly when three things are ready before any stock moves: clean SKU data, a written packing SOP, and a tested store connection. Then move stock in one planned transfer and switch orders over on a quiet day.
Read the guideThe words you will meet in a 3PL quote, a marketplace dashboard or a courier statement, explained in plain English — including CBM, SKU, RTO and the marketplace prep programmes.
Read the guideAsk our Dubai team on WhatsApp. You get a person, and a reply within one business day.